1. Introduction.
    1. Website Owner. We know that your privacy is important. We collect information from visitors to our website only on a voluntary basis. Outdoorscapes Landscaping, LLC (“OL”) is the owner of this website (“(OL website)”). OL can be contacted by mail at 6747 Weldon Road, Plain City, Ohio 43064, by phone at (614) 530-2625, or by email at Matt@landscapescolumbus.com. This online privacy notice discloses OL information practices for this OL website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the in-formation is shared.
    2. Website Visits. In general, you can visit on the OL website without disclosing or revealing any personal information. OL does not keep track of the domains from which people visit us.
    3. Website Transactions. At times, OL will need personal information regarding a customer or a prospect. For example, to process an order, OL may need to know a customer’s name, mailing address, email address and credit card details. It is OL’s intent to inform you so that you know before OL collects personal information, such as user’s name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, OL will respect your wishes.
  2. Personal Information That May Be Collected.
    1. Identifying Information. OL normally does not transact business with its customers through its website. However, in the event we may do so, in order to make a purchase, OL will request a user to provide certain personal identifying information, which may include: name, postal address, email address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. OL may request additional information necessary to establish and maintain customer’s account.
    2. Service Quality Monitoring. Some website transactions may require a customer to telephone OL, or OL to call the customer. OL will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is OL’s practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
    3. Information from Children. OL does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 18 without the involvement of a parent or guardian. OL will notify the child’s parent or guardian at the email address provided by the prospective customer, alerting the parent or guardian to the child’s use of the website and providing instructions as to how the parent or guardian can delete the child’s registration from the website.
    4. Lost or Stolen Information. If a customer’s credit card is lost or stolen, the customer should promptly notify OL in order to enable OL to cancel the lost or stolen information and to update its records.
    5. Links to Other Websites. An OL website may contain links to other websites. OL is not responsible for the privacy practices or the content of those other websites.
  3. Uses Made of the Information.
    1. Limited Uses Identified. Without customer’s prior consent, OL will not use your personal identifiable information for any purpose other than that for which it is submitted. OL uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program recordkeeping. OL may process billing and business requests related to OL website participation.
    2. Marketing Uses. OL reserves the right to provide customer with information about OL’s website, OL products and services, and related information in which customer has indicated an interest.
    3. Stored Information Uses. OL stores the information provided by customer or the information entered on the OL website. This information may be used to compile a customer’s purchase history in order to enable OL to recommend products, services, or special offers that may be of interest to a customer.
    4. Online Advertising. Some companies that help OL deliver interactive online advertising, such as banner ads, may collect and use information about OL’s customers to help OL better understand the types of advertising or promotions that are most appealing to OL’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.
  4. Disclosure of the Information.
    1. Within Corporate Organization. OL may share your personal information within the OL organization.
    2. Agents. OL employs or engages other companies and individuals to perform business functions on behalf of OL. These persons may be provided with personal identifying information required to perform their functions, but are prohibited from using the information for other purposes. These persons engage in a variety of functions which may include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer services.
    3. Marketing Analysis by Third Parties. OL reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
    4. Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure under a judicial or other government subpoenas, warrants or orders.
  5. Use of Computer Tracking Technologies.
    1. No Tracking of Personal Information. OL’s website does not track, collect or distribute personal information not entered by visitors. Through website access logs OL does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
    2. Use of Cookies. OL does not collect non-identifiable and personal information through the use of various technologies, including “cookies”. A cookie is an alphanumeric identifier that a website can transfer to customer’s hard drive through customer’s browser. The cookie is then stored on customer’s computer as an anonymous tag that identifies the customer’s computer, but not the customer. Customer may also set its browser to turn off cookies; however, some websites may not then work properly.
    3. Use of Web Beacon Technologies. OL does not use Web beacon or other technologies to better tailor its website(s) to provide better customer service
    4. Collection of Non-Identifiable Information. OL may collect non-identifiable information from user visits to the OL website(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on OL website(s); website and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” OL or its contractors may use this data to analyze trends and statistics.
    5. Collection of Personal Information. OL collects personal identifying information from customer during a transaction. OL may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help OL understand trends and patterns. This information is not reviewed at an individual level.
  6. Information Security.
    1. Commitment to Online Security. OL employs physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Personal information is accessible only by staff designated to handle online requests or complaints.
    2. No Liability for Acts of Third Parties. OL will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, OL shall not be liable for unauthorized disclosure of personal information due to no fault of OL including, but not limited to, errors in transmission and unauthorized acts of OL staff and/or third parties.
  7. Privacy Policy Changes and Opt-Out Rights.
    1. Changes to Privacy Policy. This privacy notice was last updated on March 18, 2025. OL reserves the right to change or update its privacy policy statement at any time.
    2. Opt-Out Right. A Customer and/or prospective customer has the right at any time to cease permitting personal information to be collected, used, or disclosed by OL and/or by any third parties with whom OL has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting OL via email Matt@landscapescolumbus.com, by telephone at (614) 530-2625 or certified mail delivered to 6747 Weldon Road, Plain City, Ohio 43064. After processing the cancellation, OL will delete customer or prospective customer’s personal information from its data base.
  8. Access Rights to Data.
    1. Information Maintained by OL. Upon customer’s request, OL will provide a reasonable description of customer’s personally identifiable information that OL maintains in its data bank. OL can be contacted by email at Matt@landscapescolumbus.com, by telephone (614) 530-2625, or certified postal mail at 6747 Weldon Road, Plain City, Ohio 43064.
    2. Corrections and Changes to Personal Information. Help OL to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that OL has on file, please promptly email OL at Matt@landscapescolumbus.com and provide the new or correct information.
  9. Accountability.
    1. Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about OL compliance with this privacy policy, you may contact OL by email at Matt@landscapescolumbus.com.
    2. Terms of Use. If customer chooses to enter into a purchase order or to subscribe to OL’s services, or interact with OL’s website, customer’s action is hereby deemed acceptance of OL practices described in this policy statement. Any dispute over privacy between customer and OL is subject to the provisions of this notice.
  10. Text Messaging
    1. SMS opt-in and phone numbers collected for SMS communication purposes with our customers and potential customers will not be shared with any third party and affiliates for marketing purposes.
    2. If you provided us with your phone number and have consented to receive text messages from OL, you may receive messages related to the following but not limited to: 1) appointment reminders, 2) Follow-up messages, 3) Billing inquires. An example of a SMS message we may send is: “Hello, this is a friendly reminder of your upcoming appointment with a representative from OL on [Date] at [Time] at the following location [Location]. You can reply STOP to opt out of SMS messaging from OL at any time”.
    3. Message Frequency: The frequency of messages you may receive from OL will vary depending on the type of communication you require for the services we provide. You may receive up to five messages or more per week, depending on your communication preference and your service needs. As an example: “Message frequency may vary. You may receive up to 5 SMS messages or mor per week regarding your appointments, account status or your service needs”.
    4. Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
    5. Opt-In Method: You may opt-in to receive SMS messages from OL in the following ways: 1) Verbally, during a conversation, 2) by submitting an online form, 3) by filling out a paper form.
    6. Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
    7. Help: If you are experiencing any issues, you can reply with the keyword “HELP”. Additionally, you may contact us at Matt@landscapescolumbus.com and explain the issue(s) you are experiencing.
    8. Standard Messaging Disclosures: 1) Message and data rates may apply, 2) You can opt out at any time by texting “STOP”, 3) For assistance, text “HELP” or visit our Privacy Policy page of our website, 4) Message frequency may vary.